Frequently Asked Questions

This section answers commonly asked questions regarding whether certain functionality is supported in Plesk. It also gives instructions on how to manage widely used web hosting features using Plesk.

How do I enable mod_rewrite?

The mod_rewrite module is enabled by default in Apache that comes with Plesk for Linux. To make use of the functionality, you will need to create an .htaccess file containing the desired rewrite rules - refer to the Apache documentation for more information.

On Windows, similar results can be achieved using the IIS URL Rewrite functionality. To enable this functionality, place the desired rewrite rules in a web.config file in your website's document root directory. Refer to the IIS documentation for more information.

How do I change the PHP version?

Go to Websites & Domains, click Hosting Settings, select the PHP support checkbox and select the desired PHP version from the PHP version menu.

If you are the provider, to enable multiple versions of PHP on your server, refer to the Multiple PHP Versions chapter.

How do I enable the IonCube loader?

PHP shipped with Plesk comes with the IonCube loader pre-installed and pre-enabled, both on Linux and Windows.

How do I disable PHP safe_mode?

Go to Websites & Domains, click PHP Settings and set the safe_mode option to off. PHP safe_mode is deprecated in PHP 5.4 and later versions.

How do I enable SOAP support?

PHP shipped with Plesk for Linux comes with the SOAP extension pre-enabled. SOAP is disabled in PHP shipped with Plesk for Windows by default but it can be enabled by the provider.

If you are the provider, to enable SOAP support in Plesk for Windows, open the C:\Program Files (x86)\Parallels\Plesk\Additional\<desired PHP version> folder, edit the php.ini file, find the ;extension=php_soap.dll line, remove the ;, save the file and restart IIS.

How do I enable PDO support?

PHP shipped with Plesk comes with the PDO extension pre-enabled, both on Linux and Windows.