To create a user account:

  1. Go to Users > Create User Account.

  2. Specify the following:

    • Contact name.

    • Email address. The email address will be used as a user name for logging in to Plesk, unless you specify another name in the Username box.

      • To create an email address for the user, select the option Create an email address under your account,

        type the desired left part of the address which goes before the @ sign, and, if you have a number of domains on your account, select the domain name under which the email address should be created.

      • To associate with this user account an external email address, select the option Use an external email address, and specify an existing external email address.

    • User role. Select the required user role from the menu.

    • Access to subscriptions. Allow a user to access only a specified subscription. The All value grants them access to all subscriptions within your customer account.

    • Username. The user name for access to Plesk.

    • Password. The password for access to Plesk.

  3. Leave the User is active checkbox selected. Otherwise, the user will not be able to access Plesk and use applications on your customer account.

  4. Click OK.

  5. Now, if you want to add contact information for the user, click a link with the user’s name, and then click the Contact Details tab, and specify the user’s contact information.

  6. Click OK.

Now you can notify the user about creation of his or her account and ability to access Plesk. Provide the user with the address to open in his or her browser, the username (which is the user’s email address), and the password that you specified in the account settings.

To change user account properties:

  1. Go to Users.
  2. Click a link with the user’s name.
  3. Make the required changes and click OK.

To suspend or activate a user account:

  1. Go to Users.
  2. Click a link with the user’s name.
  3. Click Change Settings.
  4. Do any of the following:
    • To suspend a user account, clear the User is active checkbox. The user will no longer be able to log in to Plesk and access applications.
    • To activate a user account, select the User is active checkbox.
  5. Click OK.

To remove a user account:

  1. Go to Users.
  2. Select a checkbox corresponding to the user account you want to remove, and click Remove. Note that you cannot remove your own account.
  3. Click Yes to confirm the removal.