Conversion Schemes and Recommended Steps

Reseller Accounts

Conversion made: Reseller accounts from earlier Plesk versions become reseller accounts with custom subscriptions, not tied to any existing reseller plan.

Further recommended action: To simplify account management, subscribe the resellers to reseller plans.

Administrator's Clients and Their Domains

Conversions made:

• Administrator's client accounts became customer accounts belonging to the administrator.
• All domains were converted to individual subscriptions, one subscription per each domain. All subscriptions were assigned to the customers who owned the corresponding domains.
• The former client limits and permissions were converted to a subscription-like entity called My Resources. The entity is not tied to any existing hosting plan, but only keeps the information about the resources that were allocated to the user before transition.
• Domain administrators were converted to customers' users whose accounts have access only to the subscription that contains their domain.

Further recommended actions:

1. Complete transition of the customer accounts by using the following schemes:
   • Clients who had one domain are converted to customers with a custom subscription. The subscription is allocated the minimal amount of resources from the former client or domain limits. Domain administrators become users who can access Plesk.
   • Clients who had several domains and who were not allowed to adjust resource usage allotments, are converted to customers with custom subscriptions.

     Each subscription inherits resource allotments from the former domain limits.

     Former domain administrators become users with suspended accounts, so that they cannot log in to Plesk and view all domains and subscriptions of the customer.

   • Clients who had several domains and who were allowed to adjust resource usage allotments and create domains, can be converted to:
     • Reseller. A former client is upgraded to reseller. Reseller subscription resources are inherited from the former client’s limits. If domain administrator account was enabled for a former domain, it is upgraded to a customer account and corresponding subscription is associated with it. Otherwise, subscriptions belong directly to reseller.
     • Customer. A former client remains customer. The client’s resources are shared among all subscriptions of the client. Domain administrator accounts remain users with access only to the subscription that contains their domain.
2. To simplify account management, associate the new subscriptions with your hosting plans.

Resellers' Clients and Their Domains

Conversions made:

• All client accounts that belonged to a reseller in the previous version of Plesk are converted to customer accounts owned by the respective resellers.
• Resources of each client are converted to a subscription-like entity called My Resources, which will be removed once the transition is complete.
• All the clients' domains are converted to subscriptions (one new subscription per each domain).
• Domain administrators are converted to customers' users whose accounts have access only to the subscription that contains their domain.

Further recommended steps:

1. Complete transition of the customer accounts by using the following schemes:
   • Clients who had one domain and were not allowed to adjust resource allotments are converted to customers. New subscription resources are equal to the minimum from the former client or domain limits.
   • Clients who had one domain and were allowed to adjust resource allotments are converted to customers. New subscription resources are equal to the former client limits.
   • Clients who had several domains and who were not allowed to adjust resource usage allotments, are converted to customers.

     Each subscription inherits resource allotments from the former domain limits.

   • Clients who had several domains and who were allowed to adjust resource usage allotments and create domains, are converted to customers.

     The client’s resources are shared among all subscriptions of the client.

2. To simplify account management, associate the new subscriptions with your hosting plans.

Domains Belonging to Administrator

Conversions made:

• All domains belonging to administrator in previous versions of Plesk are converted to administrator’s own subscriptions.
• Domain administrators are converted to administrator's users whose accounts have access only to the subscription that contains their domain.

Further recommended steps:

1. For domains that had domain administrator accounts configured, you can keep the automatic conversion results or choose to use any of the following schemes:
   • Upgrade the former domain administrators to customers and assign the domains to them.
   • Convert to subscription with users. Domain administrator accounts remain users with access only to that subscription.
   • Convert to subscription without users. The former domain administrator account is removed.
2. To simplify management of subscriptions, associate the new subscriptions with your hosting plans.

Domains Belonging to Resellers

Conversions made: All domains that belonged to resellers in a previous version of Plesk are converted to the resellers’ own subscriptions preserving the ownership. Domain administrators are converted to resellers' users whose accounts have access only to the subscription that contains their domain.

Further recommended steps:

For domains that had domain administrator accounts configured, you can keep the automatic conversion results or choose to use any of the following schemes:

• Upgrade the former domain administrators to resellers' customers and assign the domains to them.
• Convert to subscription with users. Domain administrator accounts remain users with access only to that subscription.
• Convert to subscription without users. The former domain administrator account is removed.