This is documentation for Plesk 12.5.
Go to documentation for the latest version, Plesk Obsidian.
Adding the Link for Sending Feedback
If you want to enable customers to send you feedback, you can do the following:
- Set up a forum on your site.
- Configure the editor to show a link with the label Give Feedback, which will direct users to that forum.
The link will be placed in the editor's toolbar, in the Help menu.
To add the link:
- On the hosting server, open the configuration file
%plesk_dir%\sb\config
. - In the
[help]
section, locate the line containingfeedback_url
. If this line is not present, add the following line:feedback_url = "<URL to your online forum>"
where "<URL to your online forum>" is your forum's address enclosed in quotation marks.
- Save the file.
To remove the link:
- On the hosting server, open the configuration file
%plesk_dir%\sb\config
. - In the
[help]
section, locate the line containingfeedback_url
, and remove the address enclosed in quotation marks. If this line is not present, add the following line:feedback_url = ""
- Save the file.