Adding the Link for Sending Feedback
If you want to enable customers to send you feedback, you can do the following:
- Set up a forum on your site.
- Configure the editor to show a link with the label Give Feedback, which will direct users to that forum.
The link will be placed in the editor’s toolbar, in the Help menu.
To add the link:
-
On the hosting server, open the configuration file
%plesk_dir%sb\config
. -
In the
[help]
section, locate the line containingfeedback_url
. If this line is not present, add the following line:feedback_url = "<URL to your online forum>"
where “<URL to your online forum>” is your forum’s address enclosed in quotation marks.
-
Save the file.
To remove the link:
-
On the hosting server, open the configuration file
%plesk_dir%sb\config
. -
In the
[help]
section, locate the line containingfeedback_url
, and remove the address enclosed in quotation marks. If this line is not present, add the following line:feedback_url = ""
-
Save the file.