summary: You can install a number of webmail software packages on your Plesk server and make them available to users. You can also redirect users to an external webmail service.

In this topic, you will learn what webmail software is supported in Plesk. You will also learn how to register an external webmail service, and also how to make certain webmail services unavailable to users.

Supported Webmail Software

Plesk for Linux

Plesk for Windows

  • MailEnable Web Client, SmarterMail Web Client, and IceWarp (Merak) Mail Server Web Client (come with the corresponding mail servers)

Note: If you offer Roundcube to your customers, keep in mind that Plesk backups do not include backups of the Roundcube database. This means that Roundcube data such as customers’ calendars and contacts is not restored upon restoration of selected subscriptions or the entire server.

External Webmail Services

To register an external webmail service:

  1. Go to Tools & Settings > Webmail (in the Mail group).

  2. Click Register Webmail.

  3. Specify the following:

    1. Webmail service name.
    2. Webmail service URL. Specify an address that begins with the http:// or https:// prefix.
    3. Leave the Available checkbox selected to make the registered webmail service available for selection in hosting plan settings.

  4. Click OK.

    webmail management

To change the properties of an external webmail record:

  1. Go to Tools & Settings > Webmail (in the Mail group).
  2. Click the appropriate link in the Name column.
  3. Make the required changes and click OK.

To make a webmail service unavailable for inclusion into hosting plans:

  1. Go to Tools & Settings > Webmail (in the Mail group).

  2. Do either of the following:

    • To make a service temporarily unavailable without actually removing it, select the corresponding checkbox and click Disable.

      This works for installed webmail software packages and for links to external webmail services.

    • To permanently remove a service record, select the corresponding checkbox and click Remove.

      This way you can remove only links to external webmail services. Installed software packages can be removed only by means of Plesk Installer (Tools & Settings > Updates).