访问邮箱以便发送和接收电子邮箱信息的方式有两种:

  • 使用web浏览器登录到邮箱界面。
  • Set up and use an email client program on your computer.

Setting up Email Clients

Plesk can automatically set up certain email clients (for example, Microsoft Office Outlook, Mozilla Thunderbird, and others). This feature is called mail autodiscover. It automatically configures necessary settings (mail protocols, mail servers, ports, and so on) and you do not need to specify them manually. However, not all domain configurations support mail autodiscover.

If your domain does not support mail autodiscover or you want to use email clients other than those that support mail autodiscover, set up an email client manually. Typically, you will need to specify the following settings:

  • 用户名 。在该字段中,请指定您的完整的电子邮件地址。例如, johndoe@example.com
  • 密码 。大多数情况下,是您的电子邮件账户的密码。
  • 邮件服务器协议 。这一属性定义您是否想要在服务器上保存邮件副本。若要在服务器上保存副本,请选择 IMAP 选项。而如果您不想要在服务器上保存它们,请选择 POP3 。若在服务器上启用了 SpamAssassin,选择 IMAP 即可培训垃圾邮件过滤器检查收件。
  • 接收邮件服务器 (POP3/IMAP) 。输入您的域名。例如, example.com 。POP3 端口号为110。IMAP 端口号 为143。
  • 发送邮件服务器 (SMTP) 。输入您的域名。例如, example.com 。SMTP 端口号为25。 该服务器要求身份验证。

To see the settings necessary for setting up an email client, go to Websites & Domains > the domain whose email you want to access via an email client > Mail Accounts > the image info icon.

若要获取有关配置常见电子邮件客户端的详细指南,以使邮箱能够正常工作,请参阅本节的子部分。

Known Issues and Limitations of Mail Autodiscover

Mail autodiscover does not work for:

  • Domains that do not have web hosting.

In some cases, mail autodiscover does not work for domains with SSL (HTTPS) enabled:

  • Domains are not secured with valid SSL/TLS certificates (for example, self-signed ones). To enable mail autodiscover via HTTPS, secure your domain and the mail server with a paid SSL/TLS certificate from a trusted certificate authority or with a free certificate from Let’s Encrypt. To secure the mail server, go to Websites & Domains > your domain > Mail > the “Mail Settings” tab, next to “SSL/TLS certificate for mail”, select the valid SSL/TLS certificate, and then click OK.

  • Domains have wildcard subdomains (those that have the asterisk prefix *) in the DNS settings. To enable mail autodiscover via HTTPS for these domains, create a wildcard subdomain in Plesk, get a wildcard SSL/TLS certificate, and secure the following with this certificate: the domain itself, the mail server, and the created wildcard subdomain. To secure the wildcard subdomain, go to its Hosting Settings and choose the wildcard certificate (the one that has the asterisk prefix *). Choosing the wildcard certificate for the wildcard subdomain is necessary because it will otherwise use the self-signed Plesk SSL/TLS certificate by default (even if a wildcard certificate was issued). If you do not choose the wildcard certificate for the wildcard subdomain, you will see a warning message during mail autodiscover. In Microsoft Office Outlook, the message looks like this:

    image 80150

注解: 如果您不能按照本节中的说明访问邮箱,这可能是由邮箱服务器的设置造成的。例如,电子邮件服务器可能会使用SSL/TLS证书进行安全保护,从而使为接收和发送的邮件使用特定的域名成为必要,电子邮件服务器可能会监听非标准的端口,访问电子邮件正在进行监听的端口可能会遭到拦截等。请联系您的主机提供商解决这一问题。